The post-pandemic world will definitely reshape the employee experience. Looking back, going digital was a precursor of what was to come. The number of employees who connect, perform their roles and collaborate will increase digitally.
Companies will evolve more into performing recruitment, policy management and leave management online. A lot of employees will move to a permanent remote working model. Access to employees will have more of a digital approach. So far, this seems to work very effectively post-pandemic.
As more employees begin to work remotely, the connection between them and company goals will be more employee-centric. It will be more creative, focused and personalized. New ways of communication will continue to emerge. Knowledge sessions, meet-and-greet online sessions and virtual workshops will be curated on a grander scale.
Companies will develop a dialogue-led culture where their workers can contribute suggestions and ideas. This expansion will include work-at-home policies. Development and learning will move to a virtual platform. All around, employees will be more involved working with human resource teams to create new ways of working from the home for specific job positions.
New Team Structure for Employees
A new team structure for employees will evolve also. Instead of meeting in person, there will be virtual teams. It will create a whole new approach to performance measurement, team management. There will be a new hierarchy. Job descriptions will be altered, and the remote employees will need more training methods and sophisticated collaboration resources. Human resource teams will have saddle up to handle this new type of organization structure, and different types of working relationships will develop.
Many of these changes will soon become the norm for employees. It’s going to be like reinventing the wheel for employees and employers.
The employee experience will include everything they think, feel and do as they enter this new journey. “Gallup also found that three in five U.S. workers who have been doing their jobs from home during the coronavirus pandemic would prefer to continue to work remotely as much as possible.”
Defining the employee experience including millennials will include about 75 percent of the workforce. The COVID-19 pandemic has caused companies to move forward fast with digital solutions. Designing an effective employee experience will include companies enhancing their collaboration tools and their communication tools. Companies will need to weave digital tools together to create an all-inclusive employee experience across a number of communication channels.
Employees must be able to perform their work from home as they did it from the office. The need for office space will also change. Either it won’t be needed or less will be needed. All around, the pandemic is proving that remote working works effectively. Protecting and designing an effective employee experience is a challenge for companies, and it must be ongoing. They are living in a post-COVID world now.
Once the pandemic settles, some employees may return to the office and some may not. But, for those who return to the office, work will be forever changed.