Many companies are concerned with making sure their customers are fully satisfied with the business, but it’s just as important to make sure your employees are also happy with their experience. Legal issues with employees can be extremely costly to a business and could even lead to serious problems a company may be unable to recover from. The good news is there quite a few easy things you can do to reduce the risk of any legal issues with your employees and ensure they are satisfied with working for you.
You expect your employees to show you and anyone else above them with a high level of respect. However, it’s just as important to show them the same level of respect, so they feel valued. It’s essential to make sure your management staff and anyone else in charge of others understands this and is trained in treating your employees right. Some ways you can do this is by addressing any problems privately, so individuals don’t feel humiliated in front of their coworkers. If you must fire an employee, doing so discreetly and ensuring you don’t make a spectacle of them reduces the risk they will take legal action against you.
Keep Open Communication
An open-door policy is less intimidating for employees and helps them feel confident they can reach out to you if they experience something they perceive to be a problem without fear of repercussions. When employees feel heard, they are more likely to work harder toward their end goal. It’s also essential to stay transparent in everything you do.
Perform Regular Evaluations
One of the biggest problems employees have is not understanding what they’re doing wrong, making it difficult or impossible for them to correct the action. Although evaluations can feel like a waste of time, especially for employees who are performing well, they can be a valuable tool to protect yourself in the event you need to fire an employee or otherwise discipline them. This paper trail will protect your company from lawsuits in the future.
Address Concerns Quickly
When your employees come to you with concerns, especially when related to safety, it’s important to get to the bottom of things and correct them in a prompt matter. It’s also essential to avoid punishing the person who brought safety issues or the poor behavior of another employee to your attention. This will promote a sense of security in bringing problems to your attention in a timely manner so the workplace can be safer and more pleasant for everyone.
It may be tempting to talk about problems an employee brought to you, but this only promotes gossip and can easily start rumors. These types of work environments can quickly become toxic, which means you will have a higher turnover rate and a greater likelihood you could be facing legal problems in the future.
Create and Follow Strong Policies
The best way to protect your company against legal action brought by a current or former employee is to put together strong policies that leave no room for interpretation. When employees know what you expect of them, they are more likely to perform to these expectations and less likely to cause you problems later on. Always be sure to follow these policies consistently so there’s no room to call for favoritism.